Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.
In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:
Cancellation Policy
- Orders once placed can be cancelled on the same day by reaching out to at orders. If you cancel it in time, will refund the full amount back into your account. If your order does not require custom engraving, then orders can be cancelled until they are dispatched.
- If order is cancelled after dispatched, delivery charges may or may not be refunded.
Refund Policy
- We will try our best to create the suitable design concepts for our clients.
- In case any client is not completely satisfied with our products we can provide a refund.
- If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.
- About Items That Can’t Be Returned Waffproducts.com doesn’t accept returns of the following items:
- Items classified as hazardous materials or use flammable liquids or gases
- Any product missing the serial number or UPC
- Downloadable software products
- Online subscriptions after they have been accessed
- Some jewelry orders
- Some beauty items
- Some health and personal care items
- Grocery products
- Prime Pantry products
- Fresh flowers and live indoor plants
Note:
- If the item you purchased from waffproducts.com isn’t returnable per the waffproducts.com return policy, you’ll see a message about that in details page of particular item
- If you have a non-returnable item that arrived damaged or defective you can Contact Us.